How to Place Order

For office use:

You may place an order via E-scribe, phone, fax or email. When phoning in, your call will be transferred to a pharmacist to place your order. If you are E-scribing, faxing or emailing your order, please provide all the information possible for the medicine you would like us to fill including prescribing doctor, drug, strength, quantity, dosage, and flavor when applicable.

You may place an order via E-scribe, phone, fax or email. When phoning in, your call will be transferred to a pharmacist to place your order. If you are E-scribing, faxing or emailing your order, please provide all the information possible for the medicine you would like us to fill including prescribing doctor, drug, strength, quantity, dosage, and flavor when applicable.

Note: All prescriptions for controlled substances will be verified by a pharmacist and pet owners or treating physicians must have a valid, state issued photo identification to get these filled.

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from terms of use

Patients Calling for Refills/Transferring Prescriptions:

You may place an order for a refill via phone, fax or email. When phoning in, if it is something you have never ordered from us before, your call will be transferred to a pharmacist to place your order. If the prescription is something you have gotten before and you are calling for a refill, you may place your order through any of our technicians or the pharmacist. (In this case, having your prescription number handy will expedite the process.) If you are faxing or emailing your order, please provide all the information possible for the medicine you would like us to fill including prescribing doctor, drug, strength, quantity, dosage, and flavor when applicable – along with your name, pet D.O.B., address and pet insurance information (if there are any changes please provide current and up-to-date information), and any allergies. Please notify us of any special requests.

Note: All prescriptions for controlled substances will be taken by a pharmacist (patient must have triplicate-cannot call in) and pet owners must have a valid, state issued photo identification to get these filled. We will then contact the pet owner and coordinate delivery with them as per their convenience.