Thank you for reviewing our Privacy Policy. This website (the “Site”), is operated from the United States of America on behalf of Proscript America Pharmacy (“Company,” “we,” “us” and “our”). If you choose to access this Site from locations outside the U.S. you do so at your own risk and subject to the laws of the United States of America, and you are responsible for compliance with any local laws. You may not use or export anything (including information) from the Site in violation of U.S. export laws, regulations or the Terms of Use. 

Your privacy is important to us. It is our policy to protect your personal information and to use it only in accordance with this Privacy Policy. This Privacy Policy only governs our use and disclosure of information collected through this Site. 

1.ACCEPTANCE OF PRIVACY POLICY. Please carefully review this Privacy Policy. We aim for you to comprehend the data we gather when you visit our Site, how we utilize it, and if and to whom we share it. Your use of our Site is voluntary, and by accessing or using it, you: (i) acknowledge reading and understanding this Privacy Policy; (ii) agree to abide by the Privacy Policy and Terms of Use; and (iii) consent to our collection and use of your Non-Personal and Personally Identifiable Information as outlined in this Privacy Policy, subject to updates or revisions. We retain the right to disclose any information, including personally identifiable information, to comply with applicable laws, regulations, legal processes, or governmental requests; safeguard the Company’s rights or property (including in the event of a company control transfer or asset sale), or during safety emergencies or for credit fraud protection and risk mitigation. 

2.INFORMATION WE COLLECT FROM YOU. When using the Site, various types of data may be gathered from you, including: (1) Non-Personal Information; and (2) Personally Identifiable Information. We do not intentionally collect certain types of data, including personal information from children. 

2.1 Non-Personal Information. We automatically collect specific anonymous data regarding Site usage. This anonymous data may encompass details such as: 

• The Internet domain name used to access the Internet; 

• Your IP address and, if applicable, the IP address of the website linking to our Site; 
• The date and time of accessing our Site; 
• The web browser type being used; and 
• The pages you have visited. 

This data (“Non-Personal Information”) does not individually identify users, either alone or when combined with other data. We utilize this Non-Personal Information to evaluate the Site’s efficacy and contemplate potential enhancements to enhance user satisfaction. Non-Personal Information may be obtained through cookies. For more comprehensive details on cookies, please consult the “Use of Cookies” section below. 

2.2 Personally Identifiable Information Overview: To facilitate product orders, both prescription and non-prescription, via our Site, we request a limited set of personal, health-related, and/or transactional details during registration. This data is essential for order processing, granting access to site functions, and delivering personalized customer service unavailable to anonymous users. Personally Identifiable Information (PII) encompasses name, address, email, phone number, date of birth, and where applicable, Protected Health Information (PHI) like prescription number, alongside Transaction Information as outlined in Section 2.2(b). Your provision of this information indicates consent to its collection and use as outlined in this Privacy Policy. 

1. a.  Protected Health Information: Specific PII collected, such as prescription numbers, may qualify as Protected Health Information (PHI). PHI pertains to information identifying you, related to past, present, or future physical or mental health, and associated health care services. Further details regarding PHI, including its use, disclosure, and your health information rights, are available in our Notice of Privacy Practices.
2. Financial and Other Transactional Information. To facilitate online prescription orders, we gather specific categories of Personally Identifiable Information (PII) crucial for processing and completing your service or product requests. This includes Transactional Information necessary for payment processing and, if applicable, prescription delivery to your specified address. Transactional Information comprises your name, billing and shipping addresses, email address, phone number, and, if opting for credit card payment, card details such as type, name, number, validation, and expiry date. Additionally, relevant insurance information may be collected for claims submission. We retain Transactional Information as long as necessary for the purposes outlined in this Privacy Policy, including recordkeeping and compliance with statutory or regulatory retention requirements, as well as for order tracking and status retrieval purposes.

2.3 No Personal Information from Children. Our services, including online prescription ordering, are not directed at children, and individuals under 13 years old are not permitted to use the Site or submit personal information. We do not knowingly collect personal information from children under 13, nor do we distribute such information. If personal information is inadvertently submitted by a child, please contact us to request its removal. We will make commercially reasonable efforts to delete such information from our databases and storage areas upon awareness, but we disclaim liability for any consequences related to such disclosures. 

2.4 Other Information NOT Collected. Our services and Site usage do not necessitate the disclosure or collection of any information beyond what is described above. We do not solicit or intend to collect such information, and users should refrain from disclosing it on the Site. If any such information is discovered to have been disclosed, we will endeavor to delete it using commercially reasonable efforts. Nonetheless, we are not liable for consequences arising from such information disclosures. 

3. USE AND DISCLOSURE OF INFORMATION COLLECTED. Our use and disclosure of certain information varies with respect to the type of information collected, including: (1) Non-Personal Information; (2) Personally Identifiable Information; and (3) Transactional Information.

3.1 Non-Personal Information. The Non-Personal Information collected via the Site is utilized for statistical analysis and enhancing Site functionality. Primarily internal, this data may occasionally involve the engagement of third-party software or services for analysis support. Despite limited instances of disclosure to third parties, the information remains anonymous at all times. 

3.2 Personally Identifiable Information (PII). PII obtained through the Site is employed in tandem with our online prescription ordering feature to fulfill your service requests. Furthermore, we may utilize PII to communicate refill reminders and other health-related information to you. Your email address or other contact details may also be used to transmit transactional messages, newsletters, special promotions, consumer surveys, and commercial messages. Should you wish to discontinue receiving such communications, you can simply utilize the ‘unsubscribe’ link provided at the bottom of every email. 

We may engage third-party service providers and suppliers to facilitate Site operations or conduct mailings on our behalf, granting them access to PII. Additionally, we may share PII with third parties for marketing purposes or with entities offering products or services we believe may be of interest to you. 

 

3.3 Transactional Information. We utilize Transactional Information obtained via the Site to facilitate the processing of commercial activities initiated by you. This may involve actions such as liaising with third-party payors like your insurance provider, handling credit card payments, and arranging for delivery, where applicable. Additionally, Transactional Information may serve recordkeeping purposes as needed. 

Though we make every effort to prioritize safeguarding your privacy, disclosure of PII to third parties for non-marketing purposes may occur under specific circumstances, including: (i) compliance with subpoenas, court orders, or similar requests; (ii) fulfilling requests from law enforcement agencies or as mandated by law; and (iii) sharing PII and/or Transactional Information with a third party in cases of bankruptcy filings or asset transfers related to corporate reorganizations such as mergers, acquisitions, or business unit sales. In all such instances, we exercise discretion to disclose only information deemed necessary and appropriate given the circumstances. 

4. USE OF COOKIES. Cookies are small data bits stored on your computer from Internet activity. We utilize cookies to monitor aggregate individual activity, enhancing the Site and offering personalized features. Information collected may include IP address, user language, operating system, browser type, presence/absence of “flash” plug-ins, screen resolution, connection type, and cookie identification. However, we do not gather other user information or obtain personally identifiable details through cookies. Most web browsers accept cookies by default, but you can usually adjust settings to prevent this. Disabling cookies may limit your use of certain Site features.
5. LINKED SITES. We may include links to other sites on the Site, but do not endorse their content or privacy policies. We advise caution and review of third-party privacy policies and terms of use before providing information. Different rules may apply to data collection and usage by these parties. You should contact these entities directly if you have any questions about their use of the information that they collect.
6. SECURITY. We strive to maintain the security of your information by using appropriate measures designed to protect our systems. However, we cannot guarantee the security of any information that is disclosed online. Therefore, we do not ensure or warrant the security of any transmitted information, and you do so at your own risk.
7. MODIFICATIONS TO THIS PRIVACY POLICY. It may be necessary for us to modify thisPrivacy Policy. Amendments will be notified to all users by posting them on the Site and become effective immediately. We recommend reviewing the Privacy Policy regularly for updates.
8. QUESTIONS. For inquiries, concerns, or updates to your information, please contact us via our website, in person, or by mail. We are here to address any questions or issues regarding this policy and your information usage.
9. FOR MORE INFORMATION OR TO REPORT A PROBLEM. If you have questions or would like additional information about Pharmacy privacy practices, you may contact Proscript America Pharmacy,1801 Binz St UNIT 310, Houston, TX 77004, United States or phone (Contact Number). If you believe your privacy rights have been violated, you can file a complaint with the Compliance Officer at the above address, or with the Secretary of Health and Human Services. There will be no retaliation for filing a complaint.